1. Introduction

Welcome to UK Real Play (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information that you may provide when you visit our website at ukrealplay.uk (the “Website”).

Please read this privacy policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this policy.

2. Information We Collect

We may collect several types of information from and about users of our Website, including:

• Personal Data: This is information that can be used to identify you personally, such as your name and email address, which you may provide when subscribing to our newsletter or submitting a contact form.
• Usage Data: We automatically collect information about your interaction with our Website, including your browser type, IP address, pages visited, time spent on those pages, and other diagnostic data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Website
• To notify you about changes to our Website or services
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Website
• To monitor the usage of our Website
• To detect, prevent, and address technical issues
• To send you newsletters, if you have subscribed to them

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. UK Real Play aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Under GDPR, you have the following rights:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

7. Cookie Policy

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website or a third-party to recognize you and make your next visit easier and the Website more useful to you.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it.
• Functionality Cookies: These are used to recognize you when you return to our Website.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

8. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top of this policy. You are advised to review this privacy policy periodically for any changes.